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Laser damage?

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  • Official comment
    TDY_Demos
    Community team
    Expert (Gold)

    Teledyne FLIR does not provide a damage threshold for the sensors of their machine vision cameras.  

    Lasers will damage the sensors over time.  Teledyne FLIR can replace the sensor via an RMA (https://www.flir.ca/contact/mv-service), however, the sensor replacement is at a different charge than a standard Out of Warranty RMA, depending on the cost of the sensor.

    If your sensor has been damaged, please contact our support and service team for a RMA and cost.

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