I can't enumerate my camera due to an XML error

Answered

TDY_William

Community team

• January 20, 2023 22:05

Whenever I run SpinView, soon after startup I get a pop-up error saying that the device initialization failed, and that there was an "empty genicam XML path".  How do I get this fixed?

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• Official comment

  

  TDY_William

  Community team

  • January 20, 2023 22:11

  

  

  XML errors can occur due to a number of different reasons; however, the solution is usually the same, which is clearing out the xml cache for the camera.  To do so, in Windows explorer, navigate to the folder location C:\ProgramData\Spinnaker\XML, then delete all of the files found in this location (or at the very least, the files associated with the camera model/serial number of the camera not enumerating correctly).  Once done, when SpinView runs again, the camera should enumerate properly.

  One thing to note is that the "ProgramData" folder is considered hidden initially in Windows, unless you make it visible:

  1. Click View tab at the toolbar in File Explorer window.
  2. In Show/Hide section, tick Hidden items to show hidden files and folders in Windows 10.
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  TDY_Demos

  Community team

  • January 25, 2023 20:38

  

  Is there a way to clear the xml cache on linux?

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  TDY_William

  Community team

  • January 26, 2023 03:02

  

  

  Yes, the same method as before; the XML cache location on Ubuntu Linux is .config/spinnaker/xml. 

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