BFS-PGE-13Y3M-C can't recognized by spinview

Answered

Yang

• May 06, 2023 15:48

hello:

    I have 2 of those cameras. One of the camera can't recognized by spinview the other works fine. I can see the green light is flashing but spinview shows no device detected.

What should I do?

thank you

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• 

  TDY_Manuel

  Community team

  • May 08, 2023 09:01

  

  Hi Yang, 
  Could you please try to swap only the cameras and leave everything else, including the cables, in place? Do you see the other camera then or still the same one? 
  How do you connect the cameras to the PC? Are you using a switch? What operating system do you use? 
  thanks

  Manuel

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  TDY_Demos

  Community team

  • May 09, 2023 23:07

  

  Capturing a wireshark trace of what happens when you plug the camera in may also help see what is happening.  You mention the LED turns on, can you please let us know the blinking pattern?

  short-long-short means it is trying to find an IP address
  short-short-short means it has found an IP and should be recognizable

  Thank you,

  Demos

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• 

  Suraj Raval

  • August 25, 2023 23:07

  Hello,

  I have a similar issue with FLIR Blackfly camera (BFS-U3-13Y3C-C) on Ubuntu 22.04. The camera works perfectly fine on windows. But, in Ubuntu, it detects the camera with lsusb, and the green light blinking pattern is short-short-short. But, spinview is unable to detect the camera. I have installed the necessary spinnaker sdk and followed all the instructions. Still doesn't work.

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  TDY_Manuel

  Community team

  • August 28, 2023 07:38

  

  Hello Suraj, 
  
  Could you please create a new post for this issue here? https://teledynevisionsolutions.zendesk.com/hc/en-us/community/topics/9391105351053-Camera-Enumeration-and-Acquisition

   

  Best regards,

  Manuel 

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