Persistent IP address is not working with my BFS camera

Answered

TDY_Ifeanyi

Community team

• September 28, 2023 12:22

After configuring persistent IP address and restarting PC, camera is still detected in wrong subnet

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• Official comment

  

  TDY_Ifeanyi

  Community team

  • September 28, 2023 12:30

  

  

  In some of our machine vision cameras, configuring IP address is not enough to ensure IP is retained on camera after restarting host computer. Camera may require to be power cycled as a final step to ensure IP address is properly updated in camera memory. If camera is powered via GPIO line, it may require disconnecting both ethernet and GPIO power source. Otherwise, removing ethernet cable or completely shorting down system should be enough to power cycle the camera.

  Another cause of camera losing persistent IP address could point to firmware bug. In that case, user could open support ticket via our contact link https://flir.custhelp.com/app/ask to double check if their camera already has updated version of firmware with bug fix.

  Hereunder are some of useful links regarding persistent IP address configuration:

  Windows: https://www.flir.com/support-center/iis/machine-vision/application-note/setting-up-multiple-gige-cameras-with-spinnaker/

  Ubuntu: https://www.flir.com/support-center/iis/machine-vision/knowledge-base/persistent-ip-in-spinnakerqt/
• 

  TDY_Manuel

  Community team

  • September 28, 2023 14:16

  

  Executing the device reset node on the camera should also work instead of removing the power cable. 

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