System instance cannot be acquired. [-1012]

Answered

Joshua Kliment

• October 24, 2023 16:46

Spinnaker: 3.1.0.79

We have an issue where our application gets the error "System instance cannot be acquired. [-1012]" when trying to get an instance of the spinnaker library (Spinview also produces the error on start up). This error only clears when the device controlling the camera is reset and not when the camera is reset.

Do you know what could cause this?

0

• Official comment

  

  TDY_Demos

  Community team

  • December 19, 2023 18:40
  • Edited

  

  Hello Joshua,

  Can you please describe more about your issue.  Which operating system are you running on?

  Is my understanding correct that you plug in one of our cameras (please let us know the model number), start SpinView, and you get the above error?  No camera enumerates in SpinView, or is this only after you select the camera to initialize it?

  The only way to recover is to reset the PC, resetting the camera does not help?

  Is this a regression with the latest 3.1 version of Spinnaker?

  If you can provide any screenshots of more details so we can try to help, that would be appreciated.

  Thank you,

  Demos

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