About the driver

Answered

高宇

• September 30, 2024 10:52

I would like to know if I need a driver for this camera, my SpinView does not recognize this camera, as shown in figure . My Spinnaker Full SDK version is 4.0.0.116,camera is BFS-U3-13Y3M-C,and my computer's operating system is Windows 11.

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• Official comment

  

  TDY_Demos

  Community team

  • February 28, 2025 00:15

  

  I saw another forum post about the same issue (computer can't find my camera – FLIR Systems), so I will close this as a duplicate.

  The camera is enumerated, hovering over the error icon should say what the problem is.  I expect there is another third party driver installed on this USB3 camera, and changing back to the teledyne flir driver should make the camera useable again.

  Demos
• 

  TDY_William

  Community team

  • October 09, 2024 19:11

  

  

  Hello,

  looking at the screenshot, the camera is recognized, but there's an error occurring. If you click on the camera, what error message shows?  

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